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Flex Business and Technical Communications: Home

Resources and instructional videos for Flex option students in BTC 1 and BTC 2.


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Research for Business and Technical Communications

News, Trade and Research articles from the business and marketing literature will be essential to your task of assessing audience, purpose and context in your work. This guide will serve as a home base for your library research work in Flex Business and Technical Communications competency sets. 

Register for Flex Library Services

If you are a distance education student (taking all online classes), you can register your ILLiad (the online electronic system you use to request an item through Interlibrary Loan) account to have all your article requests delivered electronically and books mailed to your home.

To set up your account, please contact the Distance Education Librarian, Leigh Dorsey at 1-877-893-8583 (toll free), 414-229-3938 (local) or email or with your name, UWM ID number, and your major/program.

Please be sure that your home address is up to date in PAWS, as this is the address used to mail materials. If you would like items to be mailed to a different address (i.e. work address), please notify the Distance Education Librarian.

To request items go to ILLiad and login with your 11-digit campus ID number and last name. ALL REQUESTS need to be submitted in ILLiad, including items owned by UWM and other UW libraries.

ILLiad is your method of requesting items, tracking their status, viewing your request history, renewing books loaned to you from other libraries, and viewing any documents sent to you electronically.

Ask a Librarian

Kristin Woodward's picture
Kristin Woodward
P.O. Box 604, 2311 East Hartford Avenue
Milwaukee WI 53201-0604
(414) 229-6828

Flex Writing Coach

A Writing Coach is available to help you with your written assessments.

Chris Lyons,
    Senior Instructor
    UWM English Department

Phone: (414) 229-2922
Office: CRT 402 & LUB N216