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BMS 245: Client Diversity in Health Sciences: Home

Definition

"Cultural and linguistic competence is a set of congruent behaviors, attitudes, and policies that come together in a system, agency, or among professionals that enables effective work in cross-cultural situations.

'Culture' refers to integrated patterns of human behavior that include the language, thoughts, communications, actions, customs, beliefs, values, and institutions of racial, ethnic, religious, or social groups.

'Competence' implies having the capacity to function effectively as an individual and an organization within the context of the cultural beliefs, behaviors, and needs presented by consumers and their communities. (Adapted from Cross, 1989)."

 

From the U.S. Department of Health and Human Services, the Office of Minority Health.

How Effective Healthcare Communication Contributes to Health Equity

Subject Guide

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Kristin Woodward
Contact:
P.O. Box 604, 2311 East Hartford Avenue
Milwaukee WI 53201-0604
(414) 229-6828